Chennai Chief Commissioner activates a Whatsapp Number for redressal of Trade Grievances

No Comments

The Chief Commissioner of GST & Central Excise Tamilnadu & Puducherry vide GST Trade Notice No. 03/2020 dated May 15, 2020, has decided to set up of a WhatsApp Number for Centrally administered taxpayers in Tamil Nadu and Puducherry as an additional channel of communication in addition to the existing e-mail and other modes of communication. The taxpayers falling under the Central Jurisdiction within the State of Tamil Nadu and the Union Territory of Puducherry are requested to avail the facility of the following WhatsApp number for redressal of their Grievances and resolution of Queries and bring to the notice of this office any issues relating to GST:

WhatsApp No.: 94444 02480 

While messaging, the Taxpayers may kindly indicate their GSTIN and Jurisdiction for quicker disposal of Grievances/ Queries. It is also informed that only WhatsApp message only will be entertained and calls to the number will be disabled. An officer in the Principal Chief Commissioner’s Office will act as a single-window nodal officer for this WhatsApp number and will be responsible to send replies to the Taxpayers and General Public after obtaining the feedback from the Jurisdictional Officers.

Further, all the Principal Commissioners/Commissioners are requested to circulate this Trade Notice for the Notice of all the officers working in their Commissionerate and taxpayers falling under their respective jurisdictions. This number is for redressal of Trade grievances only and not for the issues pertaining to Officers and Staff.

The Trade Notice can be accessed at: