The DGFT vide its Trade Notice No. 08/2015-2020 dated April 26, 2019 has issued a notice which laid down the procedure for Online Filing and Tracking of Quality Complaints or Trade disputes relating to International Trade for both Indian and Foreign entities. Earlier the Online Filing facility were only available for trade disputes pertaining to Foreign entities.
Further, the procedure for filing online complaint has been laid in two form, explained as here under:-
- For Indian and Foreign Complainants.
- For the concerned regional authority of DGFT and SEZ, Indian Missions.
The complete procedure Can be accessed at: http://www.dgft.gov.in/sites/default/files/Trade%20%20Notice%20No.08%20dated%20260419.pdf