GSTN issued updated FAQs and User Manuals w.r.t. tracking of refund status

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The Goods and Services Tax Network (GSTN) has issued updated Frequently asked questions (FAQs) and User Manuals w.r.t. tracking of refund status.

I. FAQs > Track Refund Status

Q. How can I track my refund application without logging into the GST Portal?

Ans. Navigate to Services > Track Application Status > Select the Refund option > Enter ARN > Click SEARCH to track your refund application without logging into the GST Portal. You can track your refund application without logging into the GST Portal only through ARN.

Q. How can I track my refund application after logging into the GST Portal?

Ans. Login to the GST Portal. Navigate to Services > Track Application Status > Select the Refund option > Enter ARN or Filing Year > Click SEARCH to track your refund application after logging into the GST Portal. You can track your refund application after logging into the GST Portal through ARN or Filing Year of the refund application.

Q. What does the color coding of different Stages signify?

Ans. Stages are color coded according to the current status of the application. For Example: If current status of the application is at Stage 3 then all stages till stage 3 will be depicted in green color and further stages will be greyed out.

Q. Is there any difference in status of refund application without logging and after logging into the GST Portal?

Ans. You can view additional details of Tax Period and Tax Amount Claimed when you view status of refund application after logging into the GST Portal. Failed Bank Account Validation

Q. At what stages, Bank Account details is sent to Public Financial Management System (PFMS) for validation?

Ans. Bank Account details is sent to PFMS for validation, in following stages: When Refund application is filed by the taxpayer When there is an updation of Bank Account by the taxpayer When Form GST RFD-05 is issued by the Tax Official

Q. Why Bank Account validation fails?

Ans. Bank validation may fail for below reasons:

  1. Invalid Bank name
  2. IFSC Code mismatch
  3. IFSC code is inactive in PFMS
  4. IFSC code doesn’t exist in PFMS

The Complete FAQs can be accessed at: https://tutorial.gst.gov.in/userguide/refund/index.htm#t=Track_Refund_Status_faq.htm

II. Manual > Track Refund Status > Post-Login

Q. How can I track the status of refund on the GST Portal, after logging into the GST Portal?

Tracking Refund Application , Updating Bank Account

To view status of your refund application after logging to the GST Portal, perform following steps:

1. Access the https://www.gst.gov.in/ URL. The GST Home page is displayed. Login to the GST Portal. Click the Services > Track Application Status option.

2. Track Application Status page is displayed. Select the Refund option from the Module drop-down list.

3.1 In case of Filing Year: You can track status of your application by selecting the Filing Year of the refund application.

3.2 In case of ARNOn submission of the refund application on the GST Portal, you will be given an Application Reference Number (ARN). You can track status of your application by tracking this ARN.

3.1 In case of Filing Year

3.1.1. Select the Filing Year from the drop-down list and click the SEARCH button.

3.1.2. List of ARNs of refund application filed in that year are displayed.

Note:

  • You can click the ARN hyperlink to download the Refund ARN receipt in PDF format.
  • You can click the Action/Status hyperlink to view the Refund ARN details.

3.2 In case of ARN

3.2.1. Enter the ARN of refund application and click the SEARCH button.

3.2.2. Detailed status of the Refund Application ARN is displayed.

Note:

  • You can click the CLOSE button to go back to Track Application Status page.
  • Stages are color coded according to the current status of the application. For Example: If current status of the application is at Stage 3 then all stages till stage 3 will be depicted in green color and further stages will be greyed out.
  • Details of the present status of the application is shown below the case history in Red Texts as shown in the screenshot below.
  • You can view additional details of Tax Period and Tax Amount Claimed when you view status of refund application after logging into the GST Portal.

The Complete User Manual for Post-Login can be accessed at: https://tutorial.gst.gov.in/userguide/refund/index.htm#t=Track_Refund_Status.htm

III. Manual > Track Refund Status > Pre-Login

Q. How can I track my Refund Application without logging into the GST Portal?

To view status of your refund application without logging to the GST Portal, perform following steps:

1. Access the https://www.gst.gov.in/ URL. The GST Home page is displayed. Click the Services > Track Application Status option.

2. Track Application Status page is displayed. Select the Refund option from the Module drop-down list.

3. In the ARN field, enter the ARN. Click the SEARCH button.

4. Detailed status of the Refund Application ARN is displayed.

Note:

  • You can click the CLOSE button to go back to Track Application Status page.
  • Stages are color coded according to the current status of the application. For Example: If current status of the application is at Stage 3 then all stages till stage 3 will be depicted in green color and further stages will be greyed out.
  • Details of the present status of the application is shown below the case history in Red Texts as shown in the screenshot below.

The Complete User Manual for Pre-Login can be accessed at: https://tutorial.gst.gov.in/userguide/refund/index.htm#t=Pre-Login.htm

Source from: https://twitter.com/Infosys_GSTN/status/1368827277639704576

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