GST Seva Kendras resolve complaints related to GST

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CBECMITRA, a pan-India helpdesk, a national toll-free number and “GST Seva Kendras” have been established to resolve taxpayer grievances relating to Goods & Service Tax (GST). This was stated by Shri Anurag Singh Thakur, Union Minister of State for Finance & Corporate Affairs, in a written reply to a question in Lok Sabha today.

The Minister further stated that Goods and Services Tax Network (GSTN) has a helpdesk to redress taxpayer grievances regarding the GST portal, which can be accessed through telephonic calls or through Self-Help Grievance Redressal portal (GRP) https://selfservice.gstsystem.in. Various retail institutions overcharging the customers and producing inflated bills were reported. The details of the complaints reported are as follows:

S. No.

Nature of supply/Sector

Number of cases

1.

FMCG (Fast Moving Consumer Goods)

42

2.

Restaurant Services

14

3.

Sanitary Wares

2

4.

Entertainment Services/Press/Cinematography

6

Read More at: https://pib.gov.in/PressReleseDetail.aspx?PRID=1595570

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