Complaints are being received from taxpayers that the intermediaries who were authorized by them to apply for registration on their behalf had used their own email and mobile number during the process. They are now not sharing the user credentials with the taxpayer on whose behalf they had done the registration in the first place and the taxpayer is at their mercy.
Govt. has prescribed the procedure for change of e-mail Id & mobile no. of authorized signatory with the assistance from the jurisdictional tax officer of the taxpayer.