GST: Over Half Of India’s Businesses Have Trouble Logging Into GSTN, Survey Shows

One year after the implementation of the Goods and Services Tax, more than half of India’s businesses are still having trouble logging in and submitting information on the GST Network, a survey has shown.

About 59 percent respondents said they had trouble logging into the GSTN portal and filing their returns, Yatish Rajawat, chief strategy officer at LocalCircles, which conducted the survey, told BloombergQuint in an interview.

Only 31 percent said they received timely responses from the GST helplines set to help various traders, businessmen, manufacturers and suppliers to cope up with the confusion. Forty-five percent said they did not receive any response and 24 perecnt received an acknowledgement but no response.