DGFT creates online module for filing & tracking Quality Complaints/Trade Disputes

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The Director General of Foreign Trade (“DGFT”) vide its Trade Notice No. 47/2015-2020 dated February 11, 2019 has created an online module for filing and tracking Quality Complaints, Trade Disputes relating to International trade to address the issues covered under Chapter 8 of FTP /HBP 2015-20.

Further, It has been decided that with effect from February 11, 2019, all such complaints regarding DGFT Regional Authority (RA)/SEZ, and other complaints etc., shall be filed online at the designated protocol.

The details procedure for filing complaints can be accessed at: http://dgft.gov.in/sites/default/files/Trade%20Notice%20No.%2047%20dated%2011-02-2019.pdf